.Five9 (FIVN) has actually been actually rewarded the 2024 Aragon Analysis Advancement Honor for Artificial Intelligence Call Centers as well as called an Innovator in two Aragon Analysis Entire world reports: artificial intelligence Agent Platforms in the ICC, 2025, as well as Intelligent Call Center, 2025. The company was realized as one of the most critical provider in the AI Representative Operating systems report.At the center of Five9’s development is their sight for The brand-new CX, where Artificial Intelligence Brokers and AI-empowered Person Agents work together to deliver hyper-personalized customer knowledge. The business lately introduced new advancements consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s visionary use technology in market advancement and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research Development Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Research Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Analysis Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Analysis World: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 put les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Study World: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand-new CX, ou00f9 Brokers AI et Brokers Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Advancement Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research study Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was actually additionally called a Forerunner in The Aragon Research Study Globe for Artificial Intelligence Representative Platforms in the ICC, 2025 as well as Aragon Investigation Planet for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (SERVICE CABLE)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, has been named a champion of the 2024 Aragon Research Advancement Award for Artificial Intelligence Connect With Centers. Additionally, Five9 has actually been actually called a Leader in 2 Aragon Research World documents: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Contact Facility, 2025. This awareness from Aragon Research study emphasizes Five9’s posture as a leader in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 record roles Five9 as one of the most
critical seller ranked in
the document, identifying Five9 s calculated eyesight for AI-driven technology in CX. At the core of this particular technology is Five9’s goal for The brand-new CX where AI Representatives and AI-empowered Person Professionals collaborate to supply hyper-personalized, simple and easy client expertises. By equipping services to provide transformative consumer communications while minimizing costs and boosting effectiveness, Five9 is setting brand-new criteria for AI-powered services in the contact facility field.
AI is foundational for developing awesome consumer knowledge, and our team are honored to become determined by AragonInvestigation as cutting-edge for our initiatives to propel the smart call facility ahead, mentioned Jonathan Rosenberg, Chief Modern Technology Policeman and also Director of Artificial Intelligence, Five9. Our emphasis has actually been actually, and also are going to remain to be, aiding companies deliver those expertises along with user friendly resources and capacities. Along with each new technology, our company take a step forward for each Five9 and for the market as a whole.
The Aragon Analysis Development award pinpoints companies leveraging visionary use modern technology to certainly not simply adapt as markets alter, yet to actively interfere with as well as educate just how their markets are going to evolve. Five9 was actually formally provided with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research honors event.Five9’s dedication to development, especially its own eyesight for mixturing AI Professionals and also AI-empowered Person Brokers, is establishing a new specification for exactly how businesses can provide hyper-personalized and also seamless customer adventures, pointed out Jim Lundy, Founder, CEO as well as Lead Professional, Aragon Research Study. This award as well as file id builds on Five9’s commitment to delivering AI innovations for CX.
Previously this year, the business introduced brand-new improvements, featuring Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Brokers, that transform the means providers come close to CX, driving far better outcomes for both customers and representatives. About Five9. The Five9 Intelligent CX Platform, powered by Five9 Brilliant AI, delivers a thorough room of solutions to electrical power AI-elevated client adventures that provide far better organization outcomes as well as Carry Happiness to CX.
Our linked cloud-native offering allows hyper-personalized consumer expertises as well as even more inspired staff members, bring in every client communication even more hooked up, effortless, as well as individual. Depended on by 2,500 +consumers and also 1,400+ companions globally, Five9 combines the energy of artificial intelligence, our platform, as well as our people to drive AI-elevated CX.For more information, visit www.five9.com. Involve with us @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Legal rights Set aside.
The recognition of an Aragon Research honor champion is actually not a recommendation through Aragon Study of any sort of vendor, item, or even service. Sight resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary honors performed Five9( FIVN) gain in 2024 from Aragon Investigation? Five9 won the 2024 Aragon Research Study Technology Award for AI Get In Touch With Centers as well as was named a Forerunner in two Aragon Analysis Globe files: AI Representative Operating Systems in the ICC, 2025, and also Intelligent Contact Center, 2025.
What new AI items did Five9( FIVN) present in 2024? Five9 introduced Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Brokers to transform client experience monitoring.How does Five9’s( FIVN )NEW CX vision effect customer support? Five9’s brand-new CX vision mixes artificial intelligence Brokers along with AI-empowered Individual Representatives to provide hyper-personalized, easy customerexperiences while decreasing costs and boosting performance.
What was Five9’s( FIVN) important position in the Aragon Investigation World 2025 file? Five9was set up as the best calculated merchant in the AI Broker Platforms in the ICC, 2025 report, realizing their tactical vision for AI-driven advancement in CX. When did Five9( FIVN) get the AragonAnalysis Innovation
Award
?
Five9 was officially offered with the honor on December 10, 2024, at the Aragon Transform 2024 honors event.